Limited Time Free Wire Upgrade

All PetSafe Dog Fence systems ship with 500' of Standard 20 Gauge PetSafe recommended wire.  Any additional rolls above the initial 500' will be upgraded to heavy duty, solid core 20 Gauge Wire. Any Innotek Dog Fence system will be fully upgraded to solid core 20 Gauge Wire.

Free UPS Ground Shipping On Orders Over $49.99

We offer FREE UPS GROUND SHIPPING on orders of $50 or more. To qualify, your order must ship to an address in the Lower 48 United States via Ground UPS and the total must be over $49.99. Please note that UPS ground will NOT ship to P.O. Boxes. No other shipping options or destinations qualify for free shipping.

Ground shipping time is estimated at between 3-5 busines days. Orders requesting ground shipping will ship within 2 business days. Please add this to your total estimated delivery time. Faster shipping options are available by calling (877) 553-8903 or emailing customerservice@smartfences.com.

Resident of Alaska, Hawaii, Foreign Countries, and those using a PO or APO address, your shipping options will be UPS Next Day Air, UPS Second Day Air, or USPS Priority Mail. Please call us toll free (877) 553-8903 or email us at customerservice@smartfences.com for a shipping quote. Your acceptance of these charges is required before your order can be processed.

Orders outside of the United States are limited. Please contact us prior to placing your overseas order. Any duties, taxes, and other fees associated with an overseas order will be your responsibility.

After your order is shipped, we will email your tracking number if available.

110% Smart Price Guarantee

If you find the same item at another website for a lower price, contact us and we will discount your order for 110% of the difference between our price and our competitors price. The item in question must be visible on competitors web site with price displayed for us to match.

Price Match is only available prior to purchase. Once your payment has been processed, we will be unable to match. If our competitor limits quantities we reserve the right to do so as well. If the offer is noted as "while supplies last", we reserve the right to confirm that the web sites still has the item in stock. Our Price Guarantee does not apply to other web sites bonus offers, free offers, auction websites, non-retail (wholesale) websites, private sales, special orders, typographical errors, clearance sales, liquidation sales, mail-in rebate offers, or where a service commitment is included in the transaction. Internet competitor offers must include shipping, handling and sales tax charges as the basis for comparison. Additionally, we must be able to verify that it is the exact same product in brand-new condition. SmartFences.com's Price Match Does not apply to dealers and the competitor must not sell below our cost.

Price matching is subject to providing proof of the manufacturer's part number and availability of the product. (i.e., current advertisement, copy of current webpage of a lower price, etc.). The terms of this guarantee are subject to change without notice. If we offer a free gift with an item to be price matched, SmartFences.com will remove the free gift at our cost to be able to for price comparison purposes. SmartFences.com will do its best to match every price but will not guarantee it if any of the restrictions above apply.

How Smart Price 110% Guarantee Works:

SmartFences.com Price: $159.99
Shipping & Handling: Free
Total Delivered: $159.99

Competitor
Price: $138.99
Shipping & Handling; 17.99
Total Delivered: $156.98

Difference: $3.01 X 110% = $3.31

We will then discount your order by $3.31 and you would then pay $156.68

30 Day Money Back Guarantee

For your peace of mind, SmartFences.com has an unconditional 30 day money back guarantee. If you are unsatisfied with your product for any reason, you may return it within 30 days from delivery for a refund or exchange. Shipping and handling charges are non-refundable and will be deducted from your refund. If an item with free shipping is returned, the amount refunded will be the purchase price less our cost to ship the item to you. Return shipping is the responsibility of the buyer. Your returned item must be in its original packaging and in good condition. Please contact us for return authorization prior to shipping the item back.

Payment

We accept Visa, MasterCard, American Express, Discover and e-checks through PayPal. We also accept Money Orders, CashierÂ’s Checks, and Personal Checks. Payment should be made within 7 days of purchase. Your item will be shipped upon receipt of payment, with the exception of Personal Checks, which will be shipped once the check clears.

Sales Tax

Massachusetts state residents pay 5% sales tax and Florida state residents pay 7% sales tax.

Customer Service

Your satisfaction is important to us. We will work hard for your business and will be available after the sale to help you with any questions that you may have. Please let us know if there is anything we can do to make your purchase and use of the product more pleasant.

PetSafe Limited Lifetime Warranty

All products that we sell are brand new from the manufacturer, unless otherwise noted. All PetSafe products come with a full lifetime warranty on parts and a one year warranty on labor. If a warranty issue should arise, please call PetSafe customer service at (800) 732- 2677 for prompt assistance.